FAQs

Frequently Asked Questions (FAQs)

Welcome to the Bagaura Frequently Asked Questions (FAQ) Page. We’re here to provide clarity and ensure a smooth shopping experience for all our customers in the United States. If you need further assistance, don’t hesitate to reach out through our Contact page or email.

Question #1: What kind of products do you sell?

Answer: At Bagaura, we offer high-quality Women Handbags designed under our own brand. Our focus is on providing quality Women Handbags for everyday use. that meets the style needs of our customers.

Question #2: How long will my order take to arrive?

Answer: We work efficiently to get your order to you as quickly as possible. Here is our delivery timeline:

  • Order Cutoff Time:  5:00 PM (EST)
  • Processing Time: 1 to 2 business days (Mon-Fri).
  • Shipping Time: 5 to 7 business days (Mon-Fri).
  • Total Estimated Delivery: 6 to 9 business days.

Question #3: Do I have to pay for shipping?

Answer: No. We provide Free Shipping on All Orders delivered within the United States. There are no hidden fees at checkout.

Question #4: Where is Bagaura located and where do you ship?

Answer: Bagaura  is located at 58 Bethune St, New York, NY 10014, USA. Currently, we ship exclusively to customers within the United States.

Question #5: Can I modify or cancel my order after placing it?

Answer: Yes, we offer a cancellation window. You have 24 Hours after placing an order to request a cancellation. Please email us at support@bagaura.shop immediately for assistance.

Question #6: What is your return policy?

Answer: We offer a 30 Days return window from the date of delivery. Please note that return shipping costs are the responsibility of the customer. For a return to be accepted, the Handbags must be in its original, unworn condition.

Question #7: Is there a restocking fee for returns?

Answer: No. We provide a $0 Restocking Fee for all eligible returns.

Question #8: When will I receive my refund?

Answer: Once we receive and inspect your return, we will process your refund. It typically takes 7 business days for the funds to reflect in your original payment method. All refunds are issued in Dollars.

Question #9: Do you provide tracking for orders?

 Answer: Yes. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.

Question #10: What payment methods do you accept?

Answer: At Bagaura, we offer Cash on Delivery (COD) to provide a simple, secure, and convenient shopping experience for our customers in the United States.

Question #11: How can I reach customer support?

Answer: We are here to help! You can reach us via our email at  support@bagaura.shop or by calling +1 (212) 366-1430. We aim to respond to all inquiries within 24 hours during our working days.

Question #12: Is my payment secure?
Answer:
Yes, all transactions are protected with SSL encryption and processed through secure payment providers.

Need More Help?

If you have any other questions regarding your shopping experience, we are here to assist you!